Let MSS help you improve your customer relationships by improving your most powerful communication channel – your monthly statement. Deliver powerful, customized marketing messages unique to each recipient on their printed statement as well as on their e-bills. Your statements will not only provide the actual bill, but it now becomes a very powerful marketing message that can be targeted to different audiences based on only your creativity. Simply login to our client center, upload files, view, approve, and add your desired marketing messages – all with the click of a button.
Our firm counts on Metro to mail our quarterly Market Letters, annual reports and other communication that is critical to our client service and growth strategy. Over the years we have relied on their prompt, professional service as well as their creative problem solving. Reaching out to our clients and other stakeholders in an efficient and effective manner is essential to our business.
Mary FaulknerSenior Vice President, Ferguson Wellman Capital Management
Easy login to our demo water utility site to try uploading data files, view and approve printed documents before sending to the MSS Print stream. When your clients call in with questions about their bill, your CSR team can quickly and easily access the information, download a copy of the bill and email to your client. As the administrator, you have full control over what kind of information and how much of it your CSR’s can access.